Rotating Sales and Support - Southcenter Square
Rack-104614
Nordstrom Rack is a division of Nordstrom, a fashion specialty retailer
founded on a simple idea: offer customers the best possible service, quality,
value and selection. We are looking for flexible, customer service focused
individuals to provide sales and support assistance to various departments as
assigned.
Nordstrom Rack is where customers go for top-of-the-line Nordstrom fashion
and accessories at fabulous values. When you work for Nordstrom Rack, you'll
enjoy flexible hours, a friendly atmosphere and competitive pay and benefits.
You'll also be a part of a team that is committed to supporting your career
goals.
We are always looking for exceptional people who share our love for the
customers we serve, the merchandise we sell and the work we do!
Nordstrom Rack offers rotating sales and support positions that assist all
departments within our stores. The ideal candidate is flexible and thrives in a
changing environment.
Responsibilities
- Assist customers with sales, returns and other transactions
- Assist coworkers with sales, returns and inventory control processes
- Maintain an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary for all departments
- Maintain the cleanliness of the sales floor and cash wrap area
- Answer telephones and direct customers to the appropriate contact
- Restock the sales floor and complete other departmental duties, as necessary
- Greet customers in a timely, professional and engaging manner
- Open new Nordstrom Fashion Rewards accounts as a means of building customer relationships
- Work as a team player to ensure each customer receives the best service possible
Qualifications
- Ability to communicate clearly and professionally with customers and coworkers
- High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Strong problem-solving skills
- Strong computer proficiency and comfortable learning new computer applications
- Strong organizational, math and written communication skills
- High level of ownership, accountability and initiative
- Open to working in various departments throughout the store
- Ability to work a flexible schedule based on department and store needs
Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes
and accessories for men, women and children at our stores across the country.
We're proud to be named to Fortune™ magazine's list of '100 Best Companies to
Work For.' We believe this recognition comes from our desire to empower our
employees to set their sights high and deliver exceptional service to
customers.
As a Nordstrom employee, you can feel confident that your health and
well-being are among our highest priorities. We offer a comprehensive, flexible
employee benefits package that includes medical/vision and dental coverage, a
generous merchandise discount, an employer-matched 401(K) savings and profit
sharing plan and much more.
We are an equal opportunity employer committed
to providing a diverse environment.
The above information has been designed to indicate the general nature and
level of work performed by employees within this classification. It is not
designed to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees assigned to
this job. No visa sponsorship is available for this position.
Job: Customer Service/Cashier
Posting Date: Feb 1, 2013
Location: Washington-Tukwila
