October 23, 2012

CASHIER - PACIFIC SCIENCE CENTER - IMAX CAFE




Status: Part-Time


1) Purpose: Provide outstanding customer service, accurately operate the cash register and maintain a clean and welcoming café environment in order to significantly enhance the guest experience.

2) Organizational Fit:

a) Reports to: Food Services Manager, Café Lead

b) Positions reporting to this position: None

c) Peers: Café Cashiers, Guest Services Cashiers, IMAX Ushers, IMAX Concessions Cashiers

d) Positions incumbent interfaces with inside and outside organization: Café Staff, Various Guests

e) Budget responsibility, including revenues and expenses: None

3) Key Job Responsibilities:

a) Provide outstanding customer service to all Café visitors

b) Accurately maintain the cash register, especially during high volume guest transactions

c) Maintain the cleanliness of the dining area ensuring counters and café tables are clean and food items are properly displayed

d) Assist with properly receiving, storing, and rotating of inventory stock

e) Stock display cases

f) OTHER duties as assigned

4) Major Challenges and Special Conditions: A Pacific Science Center uniform must be worn at all times and flexibility in scheduling is essential.

5) Position Requirements: Knowledge, Education, Skills, Experience, Abilities

a) Required – Previous cashier/money handling experience; Dependable and punctual, highly motivated, energetic and responsible; Superior customer service skills; Flexible to respond to changing operational needs both in terms of management’s needs and customer’s needs; Ability to accurately enter transactions on register and count cash; Smiling team player; Positive attitude; Service oriented; Food handlers permit (or willingness to obtain upon hiring)

b) Desired – 1 plus years work experience in a cashier position; High School Diploma or GED

6) Essential Job Functions:

1 Get along with others

1 Work independently

1 Regular/predicable attendance

1 Handle stress

1 Mental stability

1 Stay awake/alert

1 Multi-task

1 Work specific shift

1 Rotate work assignments/tasks

1 See/hear/talk

1 Stand/walk/sit

1 Lift (35 pounds)

1 Kneel/squat/bend/reach

1 Carry/Climb 35 pounds/stairs

1 Manual dexterity

1 Tolerate heat/cold

1 Operate equipment- cash register

1 Wear uniform or other appropriate attire





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