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Under
the direction of the Business Partner Manager, the Training Partner is
responsible for training individual with disabilities, ensuring high levels of
production, efficiency, security, and customer service. The Training Partner is
responsible for learning the strengths and weaknesses of each client served and
to further enhanced their strengths in collaboration with workplace goals and
objectives. The Training Partner is responsible for being able to translate this
knowledge into actionable data for purposes of training and meeting production
deadlines.
- Maintain
a healthy, safe and efficient work environment
- Provide
service to clients with integrity, honesty, and knowledge that promote the
culture, values and mission of NWC
- Ensure
quality of work performed by clients.
- Complete
all contract work according to customer specifications as directed by the
Business Partner Manager, and business unit of Assembling / Packaging, American
Data Guard
- Assist
in the development and implementation of task analysis for each job task and
establish competitive performance criteria
- Train
clients in work skills needed to meet the customer’s performance criteria,
through modeling or teaching
- Develop
and use systematic instructional techniques to expose individuals to new
skills
- Promote
integration and positive interactions at the work site through modeling and
education
- Develop,
implement and evaluate individual service plans in cooperation with the
individual, their support network, and case managers, and maintain systematic
data collection to record and ensure progress
- Maintain
professional, respectful, and consistent communication with parents,
caseworkers, residential providers, NWC staff and others to assure support for
the client in the community and onsite
- Maintain
accurate and timely records for individuals including daily time sheets,
communication logs, attendance records, flow sheets, behavioral data, monthly
reports, and other reports as required
- Assist
with personal care as needed
- Participate in departmental and divisional training and
meetings as required
- Prepare
reports as requested by Manager and Director
- Participate in interdivisional work groups and projects
as assigned
- Advocate
for consumers within Northwest Center and with other service agencies and
community members
- Maintain
up-to-date skills and knowledge regarding habilitation and production
issues
- Maintain
current First Aid, CPR, Positive Crisis Management and blood-borne pathogens
training status
- Experience working in teams
- At least
one (1) year experience working with people with disabilities
preferred
- Excellent communication skills, both written and
verbal
- Professional behavior, even under stressful conditions;
maintain even temper when working under pressure
- Excellent customer service skills
- Be aware
of others’ reactions and understand the possible causes
- Demonstrated understanding and ability to assist with
the needs of people with disabilities
- High
energy required for frequently lifting, bending, pushing, pulling, and moving up
to 35lbs., occasionally up to 75lbs.
- Ability
to communicate clearly and concisely, both orally and in
writing
- Able to
sustain concentration and problem solve
- Able to
multi-task
- Notice
when something is wrong or is likely to go wrong
- Identify
what must be changed to reach goals
- Remember
information such as words, numbers, pictures and procedures
- Patience
and the ability to work at a consistent, high-energy level, especially during
periods of stress
- Ability to pass all applicable background
checks
- Ability to learn to use the proper tools needed to
complete contract work
- Ability to perform basic mathematical calculations
accurately
- High level of quality control and accuracy; strong
attention to detail
- Ability to follow guidelines to arrange objects or
actions in a certain order
Frequent
contact with supervisors, vendors, NWC business units, client support network,
DDD about work expectations, planning, scheduling and support. This position
also works closely with co-workers and production lead to complete work.
Direct
supervision received; employee is able to handle routine functions, but needs
regular guidance from the supervisor for most duties.
- Primary
stressors of this position include:
- Ensuring
positive, functional vocational training while trying to meet daily production
demands may cause conflicts of responsibility; fast pace, high volume production
setting
- Managing
caseload responsibilities (documentation, meetings, etc) while maintaining
production demands may cause conflicts of responsibility
- Following managerial hierarchy while customers or other
members of management team are requesting assistance or demanding attention may
cause conflicts of responsibility
- Walking
for up to 8 hours
- Standing
up to 8 hours
- Sitting
up to 8 hours
- Lift and
carry up to 50lbs. forward and overhead; reaching forward and
overhead
- Ability to read, write, speak and understand English
well.
- Ability to be active on the feet for extended periods
of time and lift 50 pounds; ability to push 50<+/->pounds.
- Ability to operate or willing to learn warehouse
equipment
- Bending
and stooping at the waist
- Hand
(pinch, grasp)
- Fine
finger manipulation
- Legible
handwriting for notes, charts, etc.
- Rapid
mental/hand/eye coordination
- Balancing
- Reaching
overhead and forward
- Twisting
knees, waist and/or neck
- Pulling
and pushing up to 50lbs. using a pallet jack
- Squatting
- Repetitive arm, wrist and hand
motion
- Work
indoors and outdoors in noisy environment with frequent
interruptions
- Exposure
to fumes, sun, chemicals, humidity, cold, and/or heat
- Operation of equipment
- Talking
in person and by phone in a clear and audible speaking voice
- Hearing
in person and by phone a normal or whispering voice
- Feeling
(i.e. ability to sense touch)
- Visual
abilities include close visual inspection of products and color
differentiation
Northwest Center is an Equal Opportunity
Employer.
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