Customer Service Representative - Southcenter Square
Rack-105921
Nordstrom Rack is a division of Nordstrom, a fashion specialty retailer
founded on a simple idea: offer customers the best possible service, quality,
value and selection. We are looking for positive, energetic people to provide
great service and ensure our customers have a friendly, quick checkout.
Nordstrom Rack is where customers go for top-of-the-line Nordstrom fashion
and accessories at fabulous values. When you work for Nordstrom Rack, you'll
enjoy flexible hours, a friendly atmosphere and competitive pay and benefits.
You'll also be a part of a team that is committed to supporting your career
goals.
We are always looking for exceptional people who share our love for the
customers we serve, the merchandise we sell and the work we do!
The ideal Rack customer service representative is motivated, results
oriented and able to meet our customers' expectations with professional and
efficient service at the point of sale.
Responsibilities
- Provide a quick, friendly and efficient register checkout experience for customers, including purchases, returns and exchanges
- Communicate with customers about upcoming events
- Invite each customer to open a Nordstrom credit account and/or purchase gift cards
- Invite customers to join our mailing list
- Maintain register/wrap desk area in a clean and organized manner
- Answer telephones and direct calls as needed
- Assist in inventory control efforts
Qualifications
- Ability to communicate clearly and professionally with customers and coworkers
- High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Strong problem solving skills
- Strong computer proficiency and comfortable learning new computer applications
- Strong math and written communication skills
- High level of ownership, accountability and initiative
- Ability to work a flexible schedule based on department and store needs
Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes
and accessories for men, women and children at our stores across the country.
We're proud to be named to Fortune™ magazine's list of '100 Best
Companies to Work For.' We believe this recognition comes from our desire to
empower our employees to set their sights high and deliver exceptional service
to customers.
As a Nordstrom employee, you can feel confident that your health and
well-being are among our highest priorities. We offer a comprehensive, flexible
employee benefits package that includes medical/vision and dental coverage, a
generous merchandise discount, an employer-matched 401(K) savings and profit
sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse
environment.
The above information has been designed to indicate the general nature and
level of work performed by employees within this classification. It is not
designed to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees assigned to
this job. No visa sponsorship is available for this position.
Job Customer Service/Cashier
LocationWashington-Tukwila
Division NW/NC/HI Racks
Recruiter Julia Mcauliffe
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