Sales Integration Specialist - 092850
Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for self-motivated people to support our stores through providing the ultimate customer shopping experience.
From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.
The ideal Sales Integration Specialist candidate is detail oriented, results driven and committed to providing outstanding customer service every day.
Responsibilities:
•Drive store volume and enhance customer experience through education, influence and coaching to ensure the adoption of behaviors and processes
•Handle all customer concerns in a proactive, positive manner as applicable
•Ensure security and privacy of customer information including education, compliance and disposition of issues
•Educate salespeople on processes, tools and technology initiatives to enhance the customer experience and drive profitable sales
•Build positive team relationships throughout the store by actively participating in achieving department goals
•Demonstrate ability to perform Sales Integration, Cash Room and Communications procedures, as applicable
•Demonstrate ownership, accountability and initiative
Qualifications:
•Nordstrom or other retail experience
•Ability to effectively build relationships with customers, peers and leadership
•Ability to prioritize multiple tasks in a fast paced environment
•Proficiency in multiple operating systems such as, MS Windows, iOS and Android
•Clear and effective written and verbal communication and strong interpersonal skills
•Experience leading projects or initiatives a plus
Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.
As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position.
Job: Customer Service
APPLICATION PROCESS and details about this job email your name and student number to
Brian P Dugan, Student Employment Advisor - The Art Institute of Seattle
bdugan@aii.edu
