Description: Laser Artist
1.Purpose: We have an opening in our Laser department! The Laser Artist aids in the day-to-day running of all Pacific Science Center Laser Theater programs and events through customer service, presenting live laser performances, and assisting the Laser Theater Supervisor in order to enhance the guest experience. The Laser Artist should be creative with an artistic/live performance background along with an aptitude and base technical knowledge of audio-visual equipment. The ideal candidate has excellent and engaging public speaking skills and a positive, friendly approach to customer service skills. Candidates must be at least 18 years of age due to safety concerns and willing to work flexible hours often into the late hours of the night.
2.Organizational Fit:
a.Reports to: Laser Theater Supervisor
b.Positions reporting to this position: None
c.Peers: Front of House Lead, IMAX Projectionists
d.Positions incumbent interfaces with inside and outside organization: IMAX Staff, Laser patrons, general PSC guests
e.Budget responsibility, including revenues and expenses: None
3.Key Job Responsibilities:
a.Customer Service: Provide for a pleasurable Laser Show going experience for PSC guests by performing high quality laser shows, conducting live energetic audience interactions, and responding to guests needs.
b.Operational Support: Contribute to overall operational functions by coordinating laser theater programming with all PSC Staff, performing with laser theater lighting/sound/laser equipment to accommodate specific special event and regular program needs.
c.Administrative Support: Attend to the weekly administrative tasks of the Laser Theater operations by acting as PSC's Secondary Laser Safety Officer in the absence of the Laser Theater Supervisor, performing routine safety checks and maintaining necessary FDA/CDRH regulatory paper work including laser logs, conducting audience surveys, and other various detail oriented tasks.
d.Marketing & Promotional Support: Contribute to the public's exposure of PSC’s Laser Theater programming by assisting with offsite promotional events, disseminating laser related information outside of PSC, attending meetings as needed, generating ideas to enhance the visitor experience.
e.Technical Support: Ensure the smooth running of Laser Theater programs by reporting to the Laser Theater Supervisor on all technical issues related to all laser/lighting/and sound equipment, performing optics cleaning, alignment, basic electronic repairs and other various detail oriented tasks.
f.Other duties as assigned.
4.Major Challenges and Special Conditions: Morning, evening, and weekend hours are required during regular programming; Exposure to sometimes hostile or angry individuals; Must maintain positive and friendly customer service standards, even during very busy times; Seasonal customer service flow/levels; Loud noise environment; Dark or low light environment
5.Position Requirements: Knowledge, Education, Skills, Experience, Abilities
a.Required –Creative, artistic/live performance background; Mechanical aptitude and familiarity with electronic devices; Base technical knowledge of audio-visual equipment; Excellent and engaging public speaking skills; Effective oral and written communication skills; Positive, friendly approach to customer service skills; Willingness to work flexible hours; Must be at least 18 years of age due to safety concerns; Smiling team player
b.Desired – Previous supervisory experience
6.Essential Job Functions: (Check all essential job functions and elaborate as necessary)
Get along with others
Work independently
Regular/predicable attendance
Maintain security
Stay awake/alert
Multi-task
Work on-call/standby
Rotate shifts
See/hear/talk Stand/walk/sit
Lift (35lbs. unassisted and 70lbs. assisted)
Kneel/squat/bend/reach
Carry/Climb (maintenance/equipment)
Manual dexterity (laser manipulation)
Exposure to dust, fumes, chemicals (Acetone, methanol, isopropyl alcohol)
Operate equipment (Ladders, drill, soldering iron, multi-meter, oscilloscope, various tools, paper cutter, fiber optic cleavers, ADATs, light meter)
Wear Personal Protective Equipment (Laser safety glasses, ear plugs, flashlight)
APPLICATION PROCESS: Online profile required. Upload or cut-and-paste resume/job experience
http://sj.tbe.taleo.net/SJ12/ats/careers/jobSearch.jsp?org=PACSCI&cws=1
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