Whatever/Whenever (Call Center) Agent - Part Time
This position - Whatever/Whenever (Call Center) Agent (Part Time) - identifies all guest needs and handles their requests. Dispatches Welcome Ambassadors and other hotel staff via two-way radio and telephone. Provide prompt, courteous and efficient handling of all incoming calls and provides assistance for outgoing calls which transpire through PBX. Assist with emergencies (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. Courteously and efficiently answers Room Service phones, takes and inputs guests' orders and ensures receipt of orders by Server. This position effects every department in the hotel.
-Ability to pleasantly and clearly communicate with proper grammar in English with all callers, to their understanding.
-Ability to provide legible messages in English.
-Ability to compute basic mathematical calculations.
-Previous experience in Reservations or PBX or similar type of work experience.
-Knowledge of computer system and telephone system.
-Ability to handle a minimum of 4 incoming phone lines courteously and process phone orders accurately.
PM Server - Trace Restaurant This position - PM Server - will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to restaurant specifications, courteously and efficiently without being intrusive on the guest experience. Collect payments. Assist in the maintenance of the restaurant area and equipment. Ensure station and table set-ups are complete and perform various side duties as assigned by the Restaurant General Manager. Maintain proper condition and cleanliness of dining areas and servicing equipment. - Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. - 1 year fine dining experience as a restaurant server required. - Minimum 21 years of age to serve alcoholic beverages.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Computer knowledge.
Bartender
This position – Bartender – will take orders, prepare and serve alcoholic, non-alcoholic beverages and meals to guests, courteously and efficiently according to departmental specifications. Maintain stock/supplies and cleanliness of outlet and equipment.
- Minimum of 21 years of age to serve alcoholic beverages.
- 1 year experience as a Bartender required.
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
- Ability to provide legible communication.
-Ability to compute basic mathematical calculations.
Beverage (Cocktail) Server - Trace Bar
This position – Beverage Server – will take orders, retrieve and serve alcoholic, non-alcoholic beverages and meals to guests according to departmental specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the outlet area and equipment.
- Minimum 21 years of age to serve alcoholic beverages.
- 1 year experience as a cocktail server or restaurant server with bar.
-Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
- Ability to provide legible communication.
-Ability to work flexible shifts/primarily evenings.
-Ability to compute basic mathematical calculations.
W Hotel provides guests with exemplary service and a luxury of choices in a non-traditional way and we support innovation by executing new ideas creatively and with a sense of fun. We give our talent the tools and tips they need to reach their potential.
Starwood Hotels & Resorts brings together some of the strongest and most well-recognized brands in the hospitality industry. Each brand offers a distinctive experience to guests and presents a unique opportunity for associates.
Warm, wonderful, witty, wired…welcome. With a perfect balance of style and substance, W Hotels redefines and reinvents the upscale hotel experience. The talent at W Hotels is invited to meet and exceed the guest’s expectations in unexpected and unique ways. They are inviting, flirty, refreshing and thoughtful and they wow the guest in a playful environment, showing them an insider’s view.
Be part of WHAT’S NEXT at W Seattle! We have now unveiled our new restaurant and bar, TRACE, highlighting farm-to-table cuisine along with an innovative selection of contemporary, cool cocktails and award-winning wines. Our Living Room has been dramatically transformed and W Seattle is poised to reignite the sizzle as Seattle's leading lifestyle hotel providing guest experiences that no other can replicate!
Perks We call our employees talent and W talent are our most valuable asset. So, we created compensation programs to attract and motivate them. Health insurance, 401k, employee stock purchase plan, transportation subsidy, free shift meal, worldwide employee hotel discounts and more!
Apply Online: https://jobs.starwoodcareers.com/
EOE / M F V D - Drug Free Workplace
