Guest Services Cashier (PT/Temp, 12/12)
Location: Pacific Science Center - Job Code: 132 - Openings: 6
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Are you looking for temporary work during the holidays? Pacific Science Center offers a distinctive work experience with our one of a kind location consisting of 7 acres of science exploration and fun. While working our ticket booths you can expect to meet people from all walks of life, work with other staff who are passionate about what they do, and leave knowing that what you do is distinctly important. We are looking for Guest Services Admissions Representatives to facilitate guest admissions and entry during the final weeks of Tutankhamun: The Golden King and The Great Pharaohs. If you are friendly, trust-worthy, and most of all, reliable, then apply today! This is a temporary position through early January.
The ideal candidate will be customer service oriented with a courteous and professional manner. Speed and accuracy while handling money, attention to detail, excellent oral communication skills and the ability to exercise sound judgment and flexibility to take appropriate action when necessary are essential. A high school diploma or equivalent is required.
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Description
1. Purpose:
Are you looking for something unique? Pacific Science Center offers a distinctive work experience with our one of a kind location consisting of 7 acres of science exploration and fun. While working our ticket booths you can expect to meet people from all walks of life, work with other staff who are passionate about what they do, and leave knowing that what you do is distinctly important.
We are looking for Guest Services Admissions Representatives to facilitate guest admissions and entry during the final weeks of Tutankhamun: The Golden King and The Great Pharaohs. If you are friendly, trust-worthy, and most of all, reliable, then apply today! This is a temporary position through early January.
2.Organizational Fit:
a.Reports to: Guest Services Admissions Supervisor
b.Positions reporting to this position: None
c.Peers: IMAX Ushers, IMAX Concessions Cashiers
d.Positions incumbent interfaces with inside and outside organization: Incoming guests
e.Budget responsibility, including revenues and expenses: None
f.Compensation: $9.70/hour + Commissions
3.Key Job Responsibilities:
a. Customer Service: Provides for a pleasurable experience for PSC Guests by processing transactions in a quick, efficient, accurate and helpful manner, proactively greeting and responding to individual needs with a positive attitude
b.Financial Integrity: Provides for the accurate tracking of PSC assets by performing accurate and efficient general cashiering, ticket and membership sales in accordance with PSC cash handling procedures.
c.Operational Support: Contribute to overall operational functions by lending support and assistance to the Supervisor and Coordinators, promptly informing them of security, first aid, lost person, and lost item situations, and promptly informing other departments, such as Facilities, Exhibits, and Custodial, of malfunctions, damage, or mess.
d.Asset Supervision: Contribute to the maintenance of valuable PSC assets by guarding against the theft or damage of PSC exhibits and property, and promptly reporting any malfunctions relating to exhibits or the facility.
e.Other duties as assigned.
4.Major Challenges and Special Conditions: This position requires flexibility to work evenings, weekends, and holidays and attend mandatory monthly meetings. This position assists during emergency and evacuation situations and a PSC uniform must be worn at all times.
5.Position Requirements: Knowledge, Education, Skills, Experience, Abilities
a.Required – Customer service oriented with courteous and professional manner; Speed and accuracy while handling money; Attention to detail; Excellent oral communication skills; Ability to exercise sound judgment and flexibility to take appropriate action when necessary; Smiling team player with a pleasing disposition and service orientation; High school diploma or equivalent
b.Desired – First aid & CPR certification; Previous customer service experience; Basic computer skills; Background in science, education and communications
6.Essential Job Functions:
Get along with others
Work independently
Regular/predicable attendance
Handle stress
Mental stability
Maintain security
Stay awake/alert
Multi-task
Work specific shift
Rotate shifts
Rotate work assignments/tasks
See/hear/talk
Stand/walk/sit (must be able to remain at either seated or standing positions for long periods of time)
Lift (25 lbs. unassisted – boxes of ticket stock and stancions)
Kneel/squat/bend/reach
Manual dexterity
Work outside in the weather
Wear uniform or other appropriate attire
APPLICATION PROCESS: APPLY ONLINE AT -
http://ch.tbe.taleo.net/CH18/ats/careers/requisition.jsp?org=PACSCI&cws=1&rid=132
Contact me if you need help with your resume, cover letter or interview skills.
Brian Dugan, Student Employment Advisor
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